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Frequently asked questions

We package our plants with care to ensure they arrive in the best possible condition. Plants are placed in sturdy boxes with protective materials to prevent damage during shipping.

We're happy to help answer any questions you may have on plant care. Feel free to get in touch.

Here are the basics:

  • Water regularly. Depending on your plant’s needs, you should water it regularly to keep the soil moist but not soggy.
  • Fertilize. Feed your plants with a balanced liquid fertilizer every two to four weeks to provide them with necessary nutrients.
  • Prune. Trim and prune the plant as needed to maintain its shape and size.
  • Monitor for pests. Check your plants regularly for signs of disease and pests so that you can address any problems early on.
  • Repot. Repot your plants every two to three years to ensure they have enough room to grow.

We do! Every month, subscribers receive one new plant with the option for a new planter/pot at additional charge. All subscriptions are at least a 3 month commitment period. Learn more

We’re so confident in our plant delivery services that we offer a 14 day guarantee. If you are not completely satisfied with your purchase within 14 days of receipt, simply contact us and we will arrange for a free return and a full refund of your purchase price.

Delivery time depends on the shipping method chosen at checkout. Standard shipping usually takes 5-7 business days, while expedited shipping takes 2-3 business days. Please note that delivery times may vary due to unforeseen circumstances such as weather or carrier delays.

We package our plants with care to ensure they arrive in the best possible condition. Plants are placed in sturdy boxes with protective materials to prevent damage during shipping.